Returns & Exchanges
At Happy Mammoth AU, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unused condition.
- 3.Ship Your Return
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized Australia Post location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.